State Farm® Insurance Agent Sloane Skellion
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What our customers say about us...
Elycheikh Maouloud
October 29, 2024
"It is very good insurance company i advised every one to be member."
M Ng
May 21, 2024
"Sloane is a great Agent and has always been there for me and my family. Highly recommend him."
Ayman Ibrahim
April 17, 2024
"Superior quality services, Very professional and diligent team. Very honest in their dealing with the clients and potential clients."
Renee Valdez
April 16, 2024
"Always very responsive and helpful. Thank you for continuing to provide prompt and professional service!"
Jannis Butler
June 22, 2023
"Great customer service… I’ve dealt with them for years and never a problem."
L0st Turtle
June 13, 2023
"Great service. A real person answers the phone when I call and quickly takes care of my insurance policies and questions I have."
Kenneth Meyd
June 13, 2023
"A question about my bill was quickly resolved and resulted in significant savings"
Arden Phillips
June 6, 2023
"Sloane and his team are highly knowledgeable and responsive. They always have answers for my questions and get back to very quickly. Sloane is also very personable and he genuinely cares about me and family and making sure our future is secure with adequate amounts of coverage."
Roger Mody
May 30, 2023
"Sloane is a first class Insurance Agent and even a better person. I HIGHLY recommend him to anyone looking for home/house and other insurance policies! He's more of an "old school" insurance agent in a VERY positive way, as he genuinely cares about all of his clients. We will never change from Sloane as long as we need insurance!"
Kyle Goffinet
December 9, 2022
"Rob provided excellent service on the phone with me this morning!"
David Y
December 2, 2022
"I have been with Mr. Sloan for more than 5+ years and very happy working with him by receiving his great, patience, and quick service. I definitely recommend his service."
Luz Haro
July 12, 2021
"Not a great experience. I have been very patient with the staff. They made it almost impossible for me to make a payment when I'm out of the US when vacation time. The assistant never informed of the automatic payment neither the balance of every month for the new policy. I assume everything is being taken care of after double checking with the assistant. 2 months later they blame on you on why you did not make the payment. After asking "is everything all set" he said yes.That's the way they roll. Main agent does not take responsibility of their assistants work and never apologized for this whole mess on going back and forth. Really bad customer service. This automatic system processing has been going on for a while. They called my sister instead on calling me directly over the phone. I am relieved am out now. Do not waste your time signing up with them. They do not have enphathy."
"I'm sorry to hear of your negative experience with myself and my team. My office documents all interactions to ensure transparency. As we explained in May 2021 when we switched from a Virginia policy to a Maryland policy the premium would be slightly higher and that we will need a new SFPP (State Farm Payment Plan) authorization form signed because the policy is now a Maryland policy. Per the notes on your account we never received the signed form which authorizes State Farm billing to pull your premium each month. (Please note if we don't have the signed form State Farm billing will not pull any premium) Since we did not receive the signed form no premium was collected for your auto policy in May or June which is why my office reached out. Missed payments will cause a policy to lapse in Virginia , Maryland and DC and we always alert our customers to avoid any lapse issues. My team and I respectfully advise/suggest to all our customers who are NOT on auto-pay to set a reminder each month to either call our office or log in to your statefarm.com profile to pay your monthly premium. More importantly we also advise our customers to call my office if they don't see their normal installment deducted from their credit card or bank account. Again I apologize for any misunderstanding and we will continue to strive to improve our customer service and communication to our valued customers. As always please contact me if I can assist in anyway. J. Sloane Skellion - Agent"
Andrew Rodriguez
February 5, 2021
"Incredibly happy with the service I received from this State Farm agency. The entire staff displayed immense professionalism and kindness. After speaking with Rob over the phone, he helped my family get the best home and auto plan we could have asked for. Highly recommend."
Fatima Rengifo
February 5, 2021
"I normally don’t leave reviews but I had to for this company. Everyone on the team is very helpful and attentive to fit your needs. The State Farm team here is amazing and I would highly recommend anyone to come here. Thanks again!"
adriana dominguez
February 5, 2021
"The State Farm team really did an excellent job in answering all my questions along with being very professional & responsive"
Ashraf Aljariri
February 5, 2021
"“the Skellion state farm agency, was amazing the team their really was able to save me a lot of money and they were real patient with me and my questions."
Dee Queen
January 17, 2020
"Excellent car insurance and customer service. They are always a great help to me."
Young Man Marcus
June 14, 2019
"Probably one of the best insurance experience I’ve had in awhile, the staff was very transparent and honest, I felt like my needs were listened to and met, and was quoted with a killer price! 10/10 would recommend!"
Theresa Spoth
June 14, 2019
"amazing service!! won’t be going anywhere else"
Yasmin P
June 13, 2019
"Mr. Robert Valentine was wonderful!! He answered all of my questions and was very nice and patient. He helped me get the best and affordable insurance. I highly recommend him."
Mohamed Medani
June 13, 2019
"Great customer service from Robert Valentine, he was helpful when I was confused about my car insurance and had a great attitude throughout the process. I am very thankful for his services."
Sergio Reinado
June 13, 2019
"Great service!! Robert Valentine was extremely helpful when switching over. Everything was about my policy was explained clearly. I'd recommend to anyone looking for a reliable agent"
Jon McAllister
June 10, 2019
"I had an AMAZING experience with Rob. He helped answer all questions super quick and quoted me the best price. Had to take the offer and I’m happy with my payments!!"
Adam Lemmert
May 9, 2019
"Great agent, would never consider going anywhere else for my insurance needs."
Liliana Depaz
February 28, 2019
"I had a very easy and helpful experience with this company. I was told exactly what I was signing up for and what coverage I had. Great customer service"